The first point to make is that ISO standards don’t mandate specific training or qualifications as part of their requirements, however if you’re implementing a standard with internal staff for whom ISO compliance is not their main skillset, further training can be beneficial to understand the process in more depth, speed up the project and get the best out of the implementation.
Training can be a good option for smaller organisations taking on an ISO implementation project quickly to meet client requirements. If using internal staff to progress the project, introductory and implementation training can be beneficial to improve the relevant skillsets before the project begins. Even when using a toolkit, such as one from CertiKit, introductory training can be useful as a first objective to help speed up the process and fill any initial knowledge gaps.
Larger organisations may want to appoint an internal auditor within the company, and training for this role is important to ensure they can identify readiness for audit. It is important to note that the internal auditor cannot be involved in the project in any way and must be impartial, so there is also the option to outsource this if required.
Generally speaking training courses can be a good option for any organisation looking to quickly fill a skill gap for those who learn better with presentations and workshops.
The CertiKit toolkits include an implementation guide, instructions throughout to gain knowledge and employee awareness presentations to help get everyone on board. However, some organisations may require more training for colleagues who are undertaking the project when using a toolkit and so we’ve partnered with Bywater, who offer introductory, implementation, lead and internal auditor courses for organisations in the UK. The courses incorporate engaging modules, case studies, workshops, role plays and exams to allow learners to practice skills learnt. Courses are available within a virtual classroom, at venues across the UK or at client’s premises. You can find out more about the courses available on Bywater’s page.