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12 Month Email Support Service

Being ISO certified ourselves, we understand that there is occasionally the need for some extra support when completing the documentation. With this in mind, we created our email support desk.

If you’ve bought any of the CertiKit Toolkits, you’ll have exclusive access to the service, and in most cases, we will respond within 24 hours of your request being submitted. To save you time, we suggest you check the FAQ page first to ensure your question hasn’t already been answered.

Regular Update Service

Along with 12 months’ access to our email support desk, every CertiKit Toolkit includes a 1-year subscription to our regular update service.

It’s important to stay up to date with changes to the industry and best practice guidelines in areas such as information security, IT service management and business continuity. These changes could have an effect on your business, so we’ll make sure we inform you via email when an update to your purchased toolkit is available.

Over 2000 businesses have purchased our toolkits


The templates have a good explanation on how each is used, and customising it to my company is very easy. Also it is easy to integrate into documentation we already have.

Risk Management and Compliance Officer
e4 Strategic

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