ISO 20000 Enhanced Gap Assessment Tool

This comprehensive gap assessment tool includes the exact text of the requirements of the ISO20000:2018 standard (clauses 4 to 10), broken down by individual requirement within a user-friendly spreadsheet.

Due to our licensing agreement with ISO we can offer this enhanced tool which provides a further level of detail over and above the standard gap assessment provided with the ISO20000 toolkit.

Exact text of the standard

Progress dashboards

Instant download

£145.00 Excl. VAT

See Example

what’s included

What's included in the ISO20000 Enhanced Gap Assessment Tool?

ISO20000:2018 Standard (clauses 4-10)

Formatted into a comprehensive Gap Assessment Tool to identify your steps to compliance

Compliance Dashboards

Dashboards that include tables and charts showing level of conformity to ISO20000

Unlimited User Access

One-time purchase provides unlimited user access within the licensed organisation for easy collaboration

Microsoft Office Format

Delivered in Microsoft Office for easy integration with your existing policies and procedures

Instant Download

Available as an instant download after purchase

Get the exact text of the ISO20000:2018 standard split down for you into individual requirements

When carrying out a gap assessment for ISO 20000:2018, having the standard presented in a clear, structured format can make the process far more efficient. Our Enhanced Gap Assessment Spreadsheet outlines every requirement in detail, enabling you to evaluate your organisation’s compliance without the constant need to refer back to the original standard document. This not only simplifies the assessment but also ensures that no requirement is missed.

Alongside a comprehensive breakdown of each requirement, the spreadsheet features dynamic tables and visual charts that provide a real-time view of your compliance status and progress. These visual tools enhance visibility, making it easier to spot gaps, prioritise necessary actions, and track continuous improvements as you move towards full compliance with ISO 20000:2018.

frequently asked questions

Got a question? Explore our FAQ section for quick answers

“The consistent formatting and style of the documents makes consolidation of various ISMS and Annex A documents very easy to achieve, reducing the overall size and complexity of the ISMS.”

Blue Phoenix Systems, Australia
“It makes a big difference, for the better, when the implementer does not need to second guess and double check every template and guidance document.”

DotSec, Australia
“The CertiKit toolkit was chosen because of the clear, informative writing style, ease-of-use customisable templates and unlimited email support.”

Epiphany Healthcare, USA
“Using the toolkit we were able to systematically pick through and deliver all of the documentation and process areas we needed, picking up the toolkit updates as we continued through the year. We have no doubt that using the toolkit decreased the time we spent during this initial phase and still supports part of the compliance work we do every year.”

Fishawack Health, Worldwide
“Our auditor said our documentation was very thorough and the CertiKit toolkit was key to passing our certification audit. Thank you for your support whenever we had questions. It was greatly appreciated as we tried to figure out this process.”

Focused Fitness, USA