Blog Toolkits Provide Ongoing Support to Consultants

Lead implementor

François is a qualified lead implementor for ISO27001, ISO20000 and ISO22301. As well as qualified to ITIL Foundation V2, V3, V4 and ITIL Intermediate OSA and SOA. Even though these qualifications are held, the CertiKit toolkits help add value to his customers. “The toolkits are excellent for getting to the necessities quickly and creating a coherent certification approach, including project planning and document repository.”

Recommending to clients

François not only uses the toolkits to enhance his knowledge and provide a better service to his customers, he also recommends his clients purchase the complete toolkit themselves and he provides the added value consultancy support. “They are excellent tools to support a company in the creation or redesign of its processes, especially with the ISO standards. A customer once purchased a competing solution; I recommended CertiKit instead as the solution for its ISO27001 certification. The company is now certified with the help of the CertiKit toolkit, they had saved significant time, and therefore money, as they were guided throughout their project using the templates.”

Benefiting from regular updates

“CertiKit products are better structured and clearer [than the competition].” François keeps his toolkit update subscriptions renewed annually, finding “the regular updates and the quality of the documents” the most useful aspect of the toolkit package. “The gap analysis tools are also valuable as they confirm progress as the work is undertaken.”

Why should businesses certify to ISO standards?

With first-hand knowledge, François believes ISO22301, ISO20000 and ISO27001 standard are key for the improvement of processes within a business and confirms it provides a strong competitive advantage especially in todays volatile business world.

François adds, “ISO22301 is great for the implementation of a solid business continuity management system within any company.  ISO20000 is a very comprehensive standard that can be difficult to implement globally in a company. It is an excellent complement to the ITIL best practice framework, as it provides concrete guidance through an IT service management system. I think ISO27001 is necessary standard for any company wishing to set up a management system focused on information security.”

What’s next for Silakan?

Silakan will continue to renew their CertiKit update subscriptions annually, receiving regular toolkit document updates to enhance internal knowledge, as well as recommend the toolkits to clients to use as part of a value-added service as their business grows.

More ISO Resources

CertiKit is a provider of ISO toolkits, consultancy and internal auditing services, and has helped more than 4000 organizations worldwide with their compliance.

For more guidance on implementing the ISO standard of your choice, go to our guidance pages where you can find more specific information about each standard and more downloadable resources.

More ISO Guidance