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Customer stories
Telenova Ltd

Telenova Ltd are based in the UK, and provide services to advise, design, deliver and support telecom network infrastructure.

Telenova decided to certify to the ISO14001 standard for an Environmental Management System (EMS) for a variety of reasons, including to increase environmental awareness amongst staff members and to confirm their compliance to customers and other stakeholders.

Michal Ciak, Operations Manager, shares how they certified with help from a CertiKit ISO14001 toolkit.

Finding the Right Solution

They considered multiple options, including other toolkit providers and consultancy to help with their ISO14001 certification. However, having used CertiKit’s toolkits in the past to meet other compliance objectives, they were impressed by the toolkit documents and the support provided, so decided once again to choose CertiKit.

The Process

The Telenova team decided to seek assistance part way through their implementation, and this helped the project move forward. The team spent on average twenty hours per week on the project, and this reduced as more of the standard’s requirements were met.

As with many ISO Standards, some of the requirements can be time consuming especially those that require checking multiple data sources. However, the pre-formatted spreadsheets within the toolkit made the process of capturing data easier for the team.

The team cite the Gap Assessment Spreadsheet and the Internal Audit documents as some of the most useful content when preparing for certification, Michal adds, “It helped us cover some vital points.”

Success!

Following a six-month implementation, Telenova successfully certified to the ISO14001 standard, congratulations.

Certifying to the standard has not only allowed them to showcase their compliance and improve their environmental impact, but it has also had positive benefits in other areas, including tidying up processes and updating existing policies and work instructions with the standard’s requirements.

What’s next?

Telenova plan on certifying to ISO45001 for an Occupational Health and Safety Management System next. Having already purchased the CertiKit ISO45001 toolkit to help them, they hope to meet their compliance objectives soon.

Best of luck with your next certification!

resources

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    Blue Phoenix Systems, Australia

  • “It makes a big difference, for the better, when the implementer does not need to second guess and double check every template and guidance document.”

    DotSec, Australia

  • “The CertiKit toolkit was chosen because of the clear, informative writing style, ease-of-use customisable templates and unlimited email support.”

    Epiphany Healthcare, USA

  • “Using the toolkit we were able to systematically pick through and deliver all of the documentation and process areas we needed, picking up the toolkit updates as we continued through the year. We have no doubt that using the toolkit decreased the time we spent during this initial phase and still supports part of the compliance work we do every year.”

    Fishawack Health, Worldwide

  • “Our auditor said our documentation was very thorough and the CertiKit toolkit was key to passing our certification audit. Thank you for your support whenever we had questions. It was greatly appreciated as we tried to figure out this process.”

    Focused Fitness, USA