ISO 27001 Gap Assessment Pack

Yes. Each Focus Pack is a specific section of the full toolkit, such as internal audit or risk assessment, packaged separately. They’re perfect if you want to focus on the areas that need the most work, without buying the whole set. And you can always buy the full set when you're ready.

Yes, and many customers do. Each Focus Pack is designed to help you make progress in one specific area, while the full toolkit includes everything you need to meet the standard from start to finish.

As a Focus Pack customer, you’ll also be eligible for a discounted upgrade to the full toolkit. Just get in touch with our team — we’ll guide you through the next steps.

Anything! The whole idea is that you make it your own. So if you want to change the layout, go ahead. If you want to add sections or take them out, no problem. If you want to copy the content and insert it into your own document then that’s fine too. The documents are not locked down in any way so there are no restrictions on what you can do with them.

Some Excel files may have protected cells or sheets so that you don’t accidentally change them but no password is used so this can be removed if you choose to. Our documents are designed using standard Microsoft 365 techniques such as Themes, so changing their look and feel is easy.

Yes, you can either add your organisation's logo to each document as your work through the toolkit, or you can use our Logo Replacer Service and receive a personalised toolkit complete with your organisation's name and logo on each word and excel document.

We currently accept the following payment methods:

• Credit/Debit Cards – We accept major credit and debit cards, including Visa, Mastercard, and American Express.

• PayPal – A secure and convenient way to pay using your PayPal account.

• Bank Transfer – Contact our team with your order requirements and we will send you an invoice for payment via bank transfer.

If you have any issues or require assistance with payment, please don’t hesitate to get in touch.

To keep in line with international tax laws, CertiKit monitors purchases and VAT by country. The correct VAT amount for your purchase will be updated once you enter your organisation’s registered address at checkout. See below the VAT rules for each country.

UK: VAT will be charged at 20% on all purchases. A VAT number is not required but can be entered.

EU: All countries in the EU will be charged the VAT rate of the country unless a valid VAT number for cross-border transactions issued by the European Commission is entered. Enter the VAT number with no spaces and wait for the system to verify to remove the VAT amount.

United States, Guernsey, Jersey, Gibraltar, South Africa, New Zealand, Hong Kong, Indonesia and Cayman Islands: VAT will not be charged once your registered business address is entered. A VAT number is not required but can be entered.

Australia, Canada, Iceland, Norway, Saudi Arabia, Singapore, Switzerland, United Arab Emirates, India, Israel, Ghana, Nigeria, Brazil, Serbia, Curaçao, Mexico, Japan, Bahrain, Argentina, Chile and Thailand: A valid VAT/GST number (or your countries equivalent) must be entered to purchase, and VAT will not be charged.

If you haven’t found the information you’re looking for, don’t worry - we’re here to help! You can contact CertiKit through the following methods:

Email – Send us your email to [email protected], and we’ll get back to you promptly.

Contact Form – Contact Us via our website and fill out a form with your query.

If you'd rather speak to us direct, let us know and we'll arrange a Teams call at your convenience.