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IT service management best practice changes over time. That’s why we produce updates to our ISO20000 toolkit several times a year so that the documents you use stay current and keep pace with developments. And if ISO produces a new version of the standard whilst you’re subscribed, you’ll get the new toolkit too.

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The documents are excellent in covering a vast number of key areas in terms of ISO. I particularly like the layout and the comprehensive nature of the documents provided.

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