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When you request to download our free implementation guide, we use your name, company name (which is optional) and your email address to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing to prospects for our products and services. Your name and email address are stored on our website which is hosted with Digital Ocean. Your personal data is stored for one year after you requested your download, after which it is deleted.

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Unlimited email support

Our toolkits are designed to guide you through each step of your compliance journey, but we understand you may need some extra support and advice. This is why we offer unlimited email support to all toolkit users for 12 months after purchase, which can be extended annually as required.

Regular update service

Standards and regulations are constantly updating, as is our toolkit product development, which is why we offer one years’ subscription to our toolkit update service. You will be notified via email when a new version of your toolkit is available, complete with a list of the changed features and documents.

Review of completed documents

If you need that extra piece of mind, once you have completed your documentation, our experts will review up to three of your documents to check everything is in order and complies to the standard or regulation you are working to.

Exclusive access to customer discussion group

Complying to a standard or regulation can be a daunting journey, which is why we offer a range of support channels to suit you. This includes our social media discussion group, which you will be invited to join once you have purchased a toolkit.

Annual support extensions

We recommend renewing your support package annually to benefit from on-going support and toolkit updates. ISO Standards and regulations are constantly developing. That’s why we produce updates to our toolkit several times a year so that the documents you use stay current and keep pace with developments. And for ISO toolkits, if a new version of the standard is produced whilst you’re subscribed, you’ll get the new toolkit too.

To benefit from an extended support period, you can either add a subscription extension when purchasing your toolkit, or you can extend between 10-14 months after your initial purchase, via your online account.


Over 3000 businesses have purchased our toolkits


The documents saved time, money and provided the business with what was required. The set continues to be a useful resource providing a good base to commence new and/ or improved processes.

HR and Bus Improvement Support
Blue Crystal Solutions

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