This policy outlines our Money Back Guarantee Policy for toolkits. If, for any reason, you are not completely satisfied with your toolkit purchase, we offer a money-back guarantee under the terms outlined below.
Eligibility
Refund requests must be made within 7 days of the purchase date.
To be eligible for a refund, the product must:
Not have been substantially used, copied, or otherwise processed beyond reasonable testing.
Demonstrate a genuine issue, such as not meeting the description, technical defects, or access problems.
Valid for toolkit purchases only.
Refund Process
To request a refund, please contact us at [email protected] with the following details:
Proof of purchase (e.g., order confirmation or receipt).
Reason for the refund request.
Refund requests will be reviewed and processed within 5 business days of receipt.
If approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.
Non-Refundable Situations
Refunds will not be granted in the following cases:
Requests made after the refund eligibility period has expired.
Evidence of misuse, abuse, or violation of our terms and conditions.
Resolution Before Refund
Before processing a refund, we may:
Request additional information or evidence related to your issue.
Offer technical support or a replacement file to resolve the issue.
Legal Compliance
This money-back guarantee does not affect your statutory rights under applicable consumer protection laws in your jurisdiction.
Policy Updates
We reserve the right to amend or withdraw this money-back guarantee at any time without prior notice for future purchases.
If you have any questions or concerns, please contact us.
